Rights of Content
The users themselves retain the right to all text, pictures and other content that they create in the service. The users allow others to utilise the content in accordance with the nature of the service and furthermore allow the service provider to file information and data and make changes that are necessary for the service or the study, however other rights are not transferred from the users, unless specifically otherwise agreed. The responsibility of the content lies with the user, who has produced it to the service. The service provider has the right to remove any material when it deems it necessary.
For your own safety and privacy, users are not allowed at any point to share their personal details in their profile page, listing page, or in conversation with another user. Personal details include email address, phone number, home address, or links to personal websites and/or social media sites. Suburb where service or lesson will be held can be agreed and shared however. Once booking and payment status has changed to 'confirmed', users may exchange their personal details. 'Confirmed' status means specialist has confirmed customer's request.
Users (Specialists) are required to include their payment details to maintain their listing.
Making and Receiving Payments
Users are required to make and receive payments using the Skillabee platform. Skillabee offers a secure platform for making and receiving payments and allows for refund option in case of dispute. Also, using Skillabee for payments allows you to collect feedback from the other user which increases the attractiveness and visibility of your profile to new potential users. In order to promote our platform and make it sustainable, Skillabee charges a commission of 25%. The minimum commission per transaction is $15. The booking fee is deducted from the payment recipient. Skillabee reserves the right to keep the funds if it suspects customer and specialist have colluded to avoid paying Skillabee fees.
No guarantees of the functioning of the Skillabee service are given. The users are themselves responsible for their actions in the service and they should estimate the reliability of other users before dealing with them. The service provider can under no circumstances be liable for damage that is caused to the user. The user may not store any information or data in the service, and expect it to remain there.
The Removal of a User
Skillabee has the right to remove any user from the platform and terminate their right of use of the service without any specific reason and without being liable for compensation.
Skillabee Pty Ltd
Phone: 1800 291 006
Name of the register
User register of the Skillabee service
Use of personal details (purpose of register)
Personal details are collected to make communication and use of service possible. Details can be used for communication between service providers and users and also for direct communication between users. Some personal details are visible on the profile page of the user, but those details are voluntary (except name).
The handling of personal details is not outsourced, but the register data is stored on a server that is rented from a third party company.
Information content of the register
The following information may be stored in the register:
- Personal details: Name, email address, phone number, street address
- Account details: username, password (stored in encrypted format)
- The description text that the user may write about him/herself
- The offers and requests the user has posted to the service
- The given and received feedback and badges
- Statistical data about service usage, e.g. number times the user has logged in
Regular sources of information
Personal details are given by the user on registration to the service or when using it later.
Regular handovers of the information
Information considering users of a single Skillabee community may be handed over to the client who has founded that community or to the community administrators appointed by that client.
Transfers of the information outside the EU and the European Economic Area
Information may be stored to a server that may be located inside or outside of the EU and the European Economic Area
Register protection principles
The information is stored on computers. The access to the information is restricted with passwords and physical access to the computers is restricted by the server hosting company.
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